Many reconditioned items have never even left our warehouse, may have the original box missing or damaged, or may have suffered minor cosmetic damage en route to us. We repair and restore such items before calling them "reconditioned." Only a portion of reconditioned items were previously returned by customers, and in such cases are strictly unused. As stated in our Returns Policy, we only accept returned merchandise in the original factory condition. We clean all returned items and replace any degradable components.
LOOK FOR THE
All of our recertified items say “reconditioned” in the name. We have also started adding an “R” icon to many reconditioned items’ shopping cart thumbnails for your quick reference.
KNOWLEDGABLE CONSUMERS BUY RECONDITIONED
Get unbelievable savings without com- promising quality. Why buy "new" when you can get the same product factory recertified for up to 70% savings without experiencing any difference? Many people who buy a recertified item will never buy "new" again!
HOW DOES A PRODUCT BECOME RECONDITIONED?
Products are reconditioned, or "recertified" for a variety of reasons, many of which are not related to an item's ability to function properly. The following are the most common examples:
Most retailers offer a 30-day money back guarantee, and there are those consumers who just simply take advantage of that. These items are returned, inspected and repackaged like new.
Items where the packaging was damaged in shipment.
Items returned because of a slight defect. The defect is corrected, the product inspected and tested and then repackaged just like new.
The item was returned because of a minor cosmetic blemish that was corrected where possible.
Demonstration units (e.g., unpacked and photographed for our website) are also considered factory recertified. These units are inspected, tested and repackaged.
The box was simply opened. That’s it!
Overstocked items are often labelled reconditioned
IS RECONDITIONED AS GOOD AS NEW? ABSOLUTELY!
Reconditioned products are in fact often better than new, because they undergo more rigorous inspection and testing than new products. The return rate of recertified items is actually lower than items sold as new! And yes, these items still carry a warranty!
“The portable spa I purchased was reconditioned. I could not tell. It looks and operates like brand new. It took about 2 minutes to set up and operated exactly as the instructions said. I have only had it a few days and already I am sleeping better. I am surprised that everyone doesn’t have one.” — Kurt H., North Carolina
SEE SOME OF OUR MOST POPULAR RECONDITIONED PRODUCTS